I totally agree on a societal level, though I also understand why small businesses might feel like they and their employees don’t have the resources to take on societal-level issues of homelessness and drug use.
I guess my worry is that trying to make bathrooms more comfortable would result in there being a few nice bathrooms in expensive businesses and no public restrooms anywhere else.
I also worry about what people want out of a nice bathroom. Is it sometimes code for a fancy space away from undesirable people?
Though I know that I am coming from a very specific perspective: I have a high tolerance for gross stuff and am not pee or poop shy in public restrooms.